Store Policies

Layaways
Items may be put on layaway for up to 6 months with a minimum deposit of 25%. There must be a monthly activity and the item must be paid for in full by the end of the layaway period. Layaways canceled after 30 days will be subject to a 15% restocking fee. The original deposit and any subsequent payments will not be refunded but may be used toward the purchase of other merchandise.  

Exchanges & Returns
Items purchased from Wimmer's Diamonds may be returned within 30 days from the date of purchase. Any refunds on cash and check purchases will be given in the form of a check. Refunds on check purchases will be given after 10 business days. Merchandise must be in original and unworn condition and accompanied by the original gift box with all warranty cards, explanation booklets, and lab certificates intact.

• Closeouts, special orders, altered pieces (including ring sizing) and custom pieces are not returnable or exchangeable.

However, we will always do our best to make our customers happy and will do whatever we can to help suit your needs.

Trade-ins
We offer trade-ins on our diamonds. Please contact one of our sales associates for more information.

Colored Stone Enhancement Disclosure
Purchasers of colored gemstones should be aware that natural gemstones are processed from the time they are extracted from the earth by one or more traditionally accepted trade practices. Some or all colored gemstones sold at Wimmer's Diamonds may have been subject to colored gemstone enhancement process.

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